Transparency may be relatively new to the industry with the Transparency in Coverage rule, but our team has been working on transparency since the company’s inception.
Transparency is at the core of our product offering.
What makes our solutions different is the ability to calculate (i.e. results are correct and not estimated based on past member claims) a member’s out-of-pocket cost based on the their specific plan’s coverage and benefits for their services, their up-to-date accumulators (financial and previous utilization) and finally the provider’s negotiated rates for the services.
Our Approach to Transparency is focused on:
Personalization: calculating member costs based on each specific plan’s coverage and benefits, with up-to-date accumulators, negotiated rates, and more.
Reliability: Members’ out-of-pocket costs are calculated considering ALL the vital factors and consistently bring back near-perfect accuracy. Instead of a mere estimation, members can get precise calculations giving them greater peace of mind.
Simplicity: Sensentia’s system is simple and user-friendly, using plain language as well as clinical terms and medical codes.
Integrated: Sensentia is cloud-based offering both a Sensentia UL and a REST API that integrates seamlessly with other programs.
Share this article
Related articles

The Callback Is the Real Cost Center, Not the Call
Most call center leaders measure the wrong moment. They watch average handle time, they watch wait times, they watch the live call. But the call that actually erodes margin and member trust is the one that comes back numerous times.

Think Differently to Get Game-Changing Results
If you’re looking for a way to make the upcoming year’s Q1 influx of service calls a success, you simply can’t afford to sleep on the job right now. Q3 and Q4 are incredibly important times to be building up your plan to succeed. We know how important a proactive approach can be, but we’ve also seen it with the carriers we work with.

SalesSense Puts You in Control of What Matters Most
In healthcare insurance sales, the variables are endless. Market conditions and policies shift. Competition intensifies. Member needs grow more complex. Benefit structures evolve. Through all of it, the organizations that win aren't the ones with the easiest external environment. They're the ones that have mastered the one thing they can always control: how well their team performs.

The Callback Is the Real Cost Center, Not the Call
Most call center leaders measure the wrong moment. They watch average handle time, they watch wait times, they watch the live call. But the call that actually erodes margin and member trust is the one that comes back numerous times.

Think Differently to Get Game-Changing Results
If you’re looking for a way to make the upcoming year’s Q1 influx of service calls a success, you simply can’t afford to sleep on the job right now. Q3 and Q4 are incredibly important times to be building up your plan to succeed. We know how important a proactive approach can be, but we’ve also seen it with the carriers we work with.
