Case Study | CRM Integration by Sensentia | Aug 16, 2021 | Case Study, CollateralSensentia uses artificial intelligence to reduce CSR handling time, increase first-call resolution, and...
Case Study | Improving the Customer Experience in Health Plan Call Centers by Sensentia | Nov 19, 2020 | Case Study, CollateralSensentia uses artificial intelligence to improve the member experience. We layout the challenges call centers face, Sensentia’s solution, and how it...
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