Real talk here… We all know what’s coming after the new year, and at the end of the year, call centers are experiencing the calm before the storm. We all know the influx is about to come in just a few short weeks where customers have questions…and LOTS of them..The...
Faster, More Efficient Service Calls Aren’t Just a Dream! The Problem: Massive influx of service calls your team may not be prepared to manage. The Solution: ServiceSense The rumblings are all off in the distance. Right now, call centers are all focused on...
Trending or Trailing in Your Sales Targets? By late November/early December, most sales leaders know whether or not they’re on track to meet sales targets. Those doing well, we salute you! It’s a great feeling to have. Of course, we also know sales teams don’t...
Most Americans are Happy with Their Health Insurance, Though Most Don’t Fully Understand It. More than three-quarters of respondents in a Forbes Advisor Survey couldn’t identify the word coinsurance, and nearly half incorrectly defined copayment and deductible – and...
Transparency may be relatively new to the industry with the Transparency in Coverage rule, but our team has been working on transparency since the company’s inception. Transparency is at the core of our product offering. What makes our solutions different...
![Do People Actually Understand Their Coverage? [The Answer May Surprise You]](https://www.sensentia.com/wp-content/uploads/2023/02/Screen-Shot-2023-02-23-at-11.51.55-AM-1080x675.png)
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