Clear the Clouds of Complexity Around Health Insurance

AI Powering Healthcare Engagement and Wellbeing

PRICE TRANSPARENCY

Sensentia’s portfolio of solutions, including ServiceSense and SalesSense, help payers meet critical CMS transparency mandates by delivering to members their actual cost obligations and benefit coverages in easy-to-understand language, enabling them to make well-informed healthcare decisions and “benefit from their benefits.”

Improve experiences and give contact center reps and members the fast, consistent answers they deserve.

Give your member prospects a
seamless and engaging sales
experience across all channels.

Power human-like interactions
with plan members 24x7 with a
conversational virtual agent

Contact Center 
Solutions

Improve experiences and give contact center reps and members the fast, consistent answers they deserve.

Member Engagement
Solutions

Increase member engagement through AI that helps members take charge of their own health while reducing costs.

Medicare & Medicaid
Solutions

Decrease the confusion between Medicare and Medicaid and deliver your Seniors clear and accurate results.  

Immediate Easy Accurate Access to Benefit Information

The future of healthcare is
artificial intelligence.

Sensentia provides leading-edge healthcare AI software that transforms complex data into clear, instantaneous answers for health insurance members.

Key benefits of working with us

Research Time Reduced

Average Handling Time – 30 sec to
2 min AHT reduction

Improved Accuracy

Accuracy – Improves 15%+ to over 99%

Resolution Rate Improved

First Call Resolution Rate – increases 24%

Our Partners

Want to become a partner?  Schedule a meeting today

Customer Testimonials